FAQs
Homecare is a supportive care provided by a professional caregiver in the home of the client. Homecare services ranges from duties of housekeepers and companion carers, to those provided by skilled nurses, occupational therapists or doctors. Homiecare provides a wide range of homecare services designed to help families live comfortably at home.
We provide housekeeping services (such as cooking, laundry, washing, cleaning, etc); personal care services (such us nanny or babysitting, elderly care, companion care ect); nursing care services (such as patient care, pregnant care, paediatric care, therapeutic care, and post-operative care); and educational support services designed to provide home tutorials to your wards.
Our services are available in all major towns and cities across Ghana.
We offer around-the-clock in-home services that are tailored to your status, needs, schedules or preferences for your convenience and comfort. In addition, our caregivers are well-trained, properly vetted, and backgrounds thoroughly checked to ensure your safety, security and privacy are not compromised. You are guaranteed 100% quality services.
Visit myhomiecare.com/book-service and fill in the services request form with your personal details and service needs, and we will call to register an account for you. Otherwise, call 050-037-2524 and speak to a friendly team member for assistance on account setup.
We respond to your care needs as quickly as possible, and can arrange for a service at least two (2) hours ahead of schedule or preferred time.
Our service charge for respite/visiting plan typically ranges from GHS 10.00 to GHS 15.00 per hour for the first four hours duration depending on the type of service. After the first four hours, charges are reduced by 50% for any additional hour. Charges for Live-in and subscription services are considerably lower, and dependent on the frequency and duration over a fixed period.
We accept payment via mobile money or credit cards. Unless alternative arrangement is agreed and in force, you are typically required to make payment online once a service request form is completed and submitted.
Visit myhomiecare.com/book-service to place a service request. Fill in the appropriate form and select the service(s) you need and we will call you back.
Our services are available for a minimum of 4-hour per shift, up through full-time, and 24/7 care services.
Yes, you can always make changes to any appointment you have already booked so long as it is at least 2 hours to the schedule.
With Homiecare, there is no long-term contractual obligation, so you can always adjust our services to your needs. And use our services so long as you are 100% satisfied.
Our caregivers are qualified and experienced individuals in their chosen careers. Depending on the service, our personnel include registered nurses and midwives, occupational therapists, certified and experienced cooks or caterers, teachers, nannies or babysitters among others.
To begin with, we recruit caregivers who are already experienced in their chosen careers. Beyond that, we offer all our caregivers additional training in homecare services and in-service training from time to time.
Each caregiver of Homiecare undergoes extensive and thorough background checks. We also screened for licenses and/or qualifying documents of every caregiver, and recruit only those who meet our standards.
Yes, just like nurses and doctors in the hospital or caterers in the restaurants, homecare service providers have chosen a career in compassionate care in service of your needs in the comfort and convenience of your home. In addition that, we conduct background checks, verify documents and addresses of our caregivers. You are safer with us.
Contact us and we’ll refer another caregiver quickly at no additional cost.
Reach out to us via email: services@myhomiecare.com, or call/ WhatsApp us on 0500372524. A team member is always on the standby to attend to you.
